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FAQ
An FAQ (Frequently Asked Questions) section is where we answer common customer questions about our products, services, and policies. This helps visitors quickly find the information they need without having to contact customer support.
FAQs are important because they save time for both customers and our team. They provide quick solutions to common concerns about shoe sizing, shipping, returns, and product care, improving your overall shopping experience.
You don’t need to add FAQs — we’ve done it for you! However, if you have a question that’s not listed here, feel free to contact us through our contact page or email us at contact@wearkenwoods.com, and we’ll be happy to assist you.
We offer a 7-day return/exchange policy for unworn items in their original packaging. If your boots don’t fit or meet expectations, contact us and we’ll help you with the return process.
To maintain the quality of your boots, clean them with a soft cloth and store them in a dry place. For leather boots, apply a leather conditioner regularly. Avoid washing them with water or harsh chemicals.